Microsoft Says Burnt-Out Healthcare Workers Need Better Technology

A Microsoft poll of healthcare workers learned many feel tired, stressed, burnt out, and are struggling to feel engaged with their work, reports Australian Ageing Agenda . Both frontline staff and managers experienced similar workplace pressures, with the most profound being managing health and well-being, fatigue and workload, and coping with deadlines. Moreover, although healthcare workers were dedicated to their job, 26 percent noted they did not feel engaged in the workplace. Microsoft's Modern Workplace Lead Ian Heard says the use of up-to-date technology could help ease many employees' pressures, with the poll revealing a disconnect between frontline workers and management. "Employee engagement goes right to the heart of an organization, particularly in the healthcare sector where care recipients' lives and health are on the line," he emphasizes. "For healthcare providers, employee engagement and satisfaction are closely linked to recipient satisfaction. A passionate, connected, and engaged firstline promotes positive recipient care and propels an organization forward." The survey estimated that 40 percent of frontline workers felt they had limited access to the latest technologies, and 50 percent of healthcare workers said they would use devices to boost workplace engagement and satisfaction.