AI Can Help Ease the Workplace Transition From Baby Boomers to Millennials

With millennials representing an increasingly large portion of the workforce amid baby boomer retirements, organizations are looking to technologies such as artificial intelligence (AI) to help bridge information gaps, reports CMS Wire . Millennials' digital savvy means the move to a younger workforce could potentially benefit any organization. Yet 41 percent of millennials plan leave their current job in the next two years, according to the Job Application Center. This turnover means critical business information and context will likely get lost, especially because baby boomers have a deep understanding of process, context, and nuance, supplying productivity, organizational intelligence, intellectual capital, and institutional memory that cannot be easily passed on to younger, less experienced workers. To help address such disconnects, AI can ensure productivity with logic application, as well as fill in missing contextual understanding by taking appropriate actions specific to each document. Most importantly, AI can extract meaning from unstructured data, a capability that is particularly useful for new hires who are qualified to do their job but still lack the context to do it effectively.