Free Tech Support for Low-Income 65+, Navigating Vaccine Registration

WCJB reports that University of Florida graduate Ming Yang founded a company to help older adults better navigate technology amid the COVID-19 pandemic. Yang's Orchard tech support and coaching service recently launched a free assistance program to low-income older adults, to help them with the vaccine signup process. "With a lot of places closed down for in-person visits, they can't even walk into a center and knock on the door and say 'hey where can I get this vaccine?,'" Yang noted, adding that Orchard aims to help those who may lack other resources. To participate, users must be 65 years or older, and receive federal aid or earn a yearly income of 300 percent below the poverty line for their state. "This is not about tech support or starting a company," Yang said. "This is about a movement to close the digital literacy gap that will help our older Americans do more with technology and experience more in life."