Papa Raises $18 Million to Expand Its Business Connecting Older Adults With Virtual and In-Person Companions

Miami-based startup Papa has raised an additional $18 million in capital as it aims to grow its business connecting U.S. seniors' families with physical and virtual companions, or "pals," reports TechCrunch . Papa CEO Andrew Parker said Papa's services are already available in 17 states and the business will expand to four more in the next few months. Forms of companionship Papa's employees offer run the gamut from helping with everyday tasks to simple conversation. Parker said Papa's services are more necessary than ever because of the social isolation imposed by the COVID-19 pandemic, adding "we're honored to be able to offer solutions to help families during this difficult time." Papa's pals are rigorously vetted, and only about 8 percent of applicants make the cut; they earn an hourly rate of around $15 and have the opportunity to earn bonuses and other incentives. Pals also are now available for virtual and in-person sessions with the seniors they are matched with. Papa monitors and manages all virtual interactions between employees and their charges, citing problems that may be raised in discussions, like depression and potential difficulties accessing food or medications. Papa has raised $31 million to date and expects to be operating in all 50 states by next January.